Blazeo has been providing live chat software and chats agents businesses since 2008 to its clients. The company boasts about its website lead conversion with standard 24/7 coverage on sites and mobile devices. Furthermore, they also offer full English and Spanish language functionality. Today Blazeo agents are chatting on several websites of their customers. The company even provides white-label opportunities for marketing agencies and has a fully functional Facebook Messenger integration. Blazeo also boosts about offering outstanding customer service and offer no long term commitment with pay-for-performance pricing

OhChat.me helps today’s businesses arrive at a common point where they can derive maximum benefits of AI by streamlining its collaboration with human knowledge. Ranked among 20 Most Promising Conversational Platform Providers 2019, OhChat.me offers a unique “Crowdchatting” solution that binds AI with human knowledge, enabling firms to bridge their communication with customers through specialized freelance customer service agents. The result: improved customer satisfaction and enhanced business opportunities. The company connects companies with live agents or “Chatters”, with a layer of artificial intelligence between them. OhChat.me offers its solution in three languages: English, Spanish and Portuguese. Enhanced process efficiency, real-time sharing of the onsite information with all the stakeholders involved in a project, and improved customer experience are some of the benefits organizations have achieved with the aid of OhChat.me Crowdchatting solution

SnapEngage offers enterprise chat software for sales and support teams. Their clients have started to continuously capture more leads, increase CSAT/NPS, and lower cost per interaction after implementing SnapEngage. The premier chat platform is intelligently designed and adaptable to help the user’s business drive customer engagement. The chatbot is also a powerful solution and flexible that handles complex businesses easily. Moreover, it captures more leads, reduces costs, and skyrocket customer satisfaction. The company’s full-service solutions offer omnichannel experiences, advanced reporting & analytics, robust security & privacy integrations with CRM and Help Desks, implementation, training, client success programs, and many more

Uniphore offers a conversational service automation platform utilizing artificial intelligence, automation, NLU, NLP, NLG, and speech analytics capabilities. The company has developed a conversational AI platform for contact center optimization, featuring auMina, aKeira and amVoice. While auMina listens to and analyzes customer conversations to derive actionable insights and understand the ‘Real Intent’ of callers during contact center interactions, akeira functions as a conversational assistant that enhances the speed, accuracy and quality of conversations needed to resolve customer issues. Further, amVoice, authenticates callers’ voice for biometric validation of user-identity

42Chat creates Mobile AI Chatbots that allow companies to provide instant answers and personalized connection over text. The company is at developing and deploying AI Chatbot technologies to create real and measurable customer value. 42Chat is revolutionizing the attendee experience by providing 24/7 interaction and engagement via SMS, Web Messenger, Facebook Messenger, WhatsApp, and other messaging platforms. The company builds AI chatbots that builds quality relationships with customers. Their bots deliver 95%+ accuracy, resulting in integrated support. They provide customized responses through personalized messages based on the user’s identity

Acquire is one of the communication platforms to innovate beyond traditional text chat widgets and connect customers and companies through their multi-channel/AI chat messenger. The chatbot is used by sales, support & customer support teams in leading global brands across the entire customer journey from engagement, acquiring, retention, and support. It is not good news for the businesses if a customer goes through a poor customer support experience. When a company wants to attract customers and also help their existing users, they have to have a top-notch customer care service, and Acquire helps them to achieve that

Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has transformed the customer experience by offering innovative AI conversational software technologies that provide real-time solutions. Aivo’s AI-powered technology makes it simpler to automate and enhance the company’s support operations in a way that boosts internal efficiency while saving money. They help companies solve customers’ needs in the shortest amount of time possible, with empathy, and with the same experience on any channel. Aivo has a broad customer base that includes Sony, AIG, Visa, GM, LG, Movistar, América Movil, among others

Chatbox is an enterprise messaging platform that businesses use to create and automate personalized, bi-directional conversations across SMS texting, chat, and social messaging channel. Known for its flexibility and extensibility, the platform connects an enterprise’s existing data and systems with the latest messaging technologies to meet evolving consumer demands. Chatbox Instant Apps smoothes the progress of the dynamic exchange of rich, structured data within messaging streams while syncing in real-time to CRM and back-end data sources. Founded in 2014, the headquarter of Chatbox is in the Eastlake neighborhood of Seattle

Conversocial focuses on helping brands deliver customer service over messaging channels while improving brand efficiency and customer happiness. It powers millions of conversations between brands and their customers and is more than just a customer service platform built for messaging channels. It delivers the know-how, and best-in-class technology, to empower contact center to embrace customer service on messaging channels fully. Combining the unique nature of messaging and adaptive automation, Conversocial enables brands to deliver conversational customer experiences that delight consumers and transforms customer service

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security. The company assists its clients and partners overcome the complexity of consumer communications, grow their business, and enhance the customer experience in a fast, secure, and reliable way. For the company, quality engineering is its backbone. Infobip creates seamless mobile interactions between businesses and people and is committed to its mission of creating robust solutions that work. To build better customer solutions on the edge of innovation, the company hire, grow, and retain the best engineering talent from all over the world